Privacy Policy

Last updated: September 4, 2024

1. Information We Collect

We collect information you provide directly, such as your name, email address, profile information, and payment details. We also collect usage data, device information, and cookies to improve your experience on our platform.

2. How We Use Your Information

We use your information to provide and improve our services, process payments, send you lesson reminders and platform updates, and to match you with appropriate tutors or students. We may also use anonymized data for analytics and research purposes.

3. Data Sharing

We do not sell your personal data to third parties. We share data with service providers (such as Stripe for payments and Zoom for video lessons) as necessary to operate the platform. We may disclose information when required by law or to protect our rights.

4. Cookies

We use cookies and similar tracking technologies to authenticate users, remember preferences, and analyze platform usage. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting privacy@uonedu.com.

6. Security

We implement industry-standard security measures including SSL encryption, secure authentication, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, object to processing, and data portability. To exercise these rights, contact us at privacy@uonedu.com.

8. Contact

For privacy-related questions, contact our Data Protection Officer at privacy@uonedu.com or write to UonEdu, Privacy Team, [Address].